Cookie Policy

Effective Date: March 28, 2025

This Cookie Policy explains how Ketchup (theketchupapp.com) uses cookies and similar tracking technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files stored on your browser or device that allow websites to recognize your device and store information about your preferences or actions. Other technologies such as pixels, beacons, and local storage may also be used for similar purposes.

2. How We Use Cookies

  • To remember your login status and preferences
  • To enhance security and prevent fraud
  • To analyze traffic and usage patterns using tools like Google Analytics
  • To support features like payments, messaging, and notifications
  • To personalize your experience on our platform

3. Types of Cookies We Use

  • Essential Cookies – Required for core functionality like authentication, security, and navigation
  • Performance Cookies – Help us understand how users interact with the site (e.g., page views, bounce rates)
  • Functional Cookies – Remember preferences such as display settings or notification preferences
  • Targeting/Advertising Cookies – May be used by third parties to deliver ads or marketing relevant to you (we do not currently serve ads, but this may apply if we introduce them later)

4. Third-Party Cookies

We may use cookies provided by third-party services including:

  • Google Analytics – To monitor traffic and user behavior
  • Firebase – For authentication, storage, and real-time features
  • Stripe – To process payments securely
  • Telnyx – For SMS and real-time communication services

These providers may use cookies in accordance with their own privacy policies. We do not control their use of data once it is collected through their services.

5. Your Choices and Controls

You can usually modify your browser settings to accept or reject cookies. Most browsers also let you delete cookies at any time. Note that disabling cookies may impact your ability to use certain features of the platform.

For more information on how to manage cookies, visit www.allaboutcookies.org.

6. Do Not Track (DNT)

Some browsers offer a “Do Not Track” feature. Currently, our site does not respond to DNT signals due to the lack of a consistent standard across the web.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we do, we will revise the “Effective Date” above.

8. Contact Us

If you have questions or concerns about this Cookie Policy or our data practices, please contact us at support@theketchupapp.com.